SHIPPING POLICY
Product Shipping Policy
Last updated: 2025
At Like-New Shoe Laundry, we strive to provide our customers with a smooth and efficient delivery experience. Please review the following details about our shipping process:
Shipping Time
Delivery times may vary based on product availability, stock levels, and the volume of orders we are processing at any given time. We aim to fulfill all orders as quickly as possible, with a processing and shipping window of 5-10 business days. During peak times, such as sales or holidays, delivery may take slightly longer.
Shipping Costs
Shipping costs are calculated based on the delivery location and order size. These charges will be clearly displayed during checkout, so you know the full cost before completing your purchase.
Product-Specific Terms
Please note that specific terms regarding delivery times, shipping charges, and return policies may vary depending on the product. These details will be clearly displayed on the product information page during checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to track your delivery and receive updates on its expected arrival.
Loss or Damage During Shipping
While we partner with reliable shipping carriers, we are not responsible for any loss or damage that occurs during transit. For high-value items, we recommend purchasing shipping insurance. If your order is damaged or lost, please contact us immediately, and we will work to resolve the issue.
Contact
For any questions or support regarding shipping, please contact us at info@like-new.nl. Our team is here to assist you with any inquiries.
Shoe Clean Shipping Policy
Last updated: 2025
Thank you for choosing LIKE-NEW Shoe Laundry! We want to make your experience as smooth and enjoyable as possible, so here’s everything you need to know about our shipping process:
Delivery to LIKE-NEW Shoe Laundry
• Customers are responsible for securely packaging and mailing their shoes to us after placing an order.
• Once your order is placed, you will receive instructions on how to send your shoes to our facility for cleaning.
Delivery of Cleaned Shoes
• After cleaning, your shoes will be returned to you using tracked postal delivery.
• Shipping charges for the return of your cleaned shoes are included in the service price.
• We aim to process and return your shoes as quickly as possible, but please be aware that delivery times may vary depending on order volumes and the type of service chosen.
Shipping Timeframes
• The timeframe for returning your cleaned shoes will vary depending on stock availability, order volume, and any specific cleaning requests. We will always do our best to complete and return your shoes within 4-5 working days.
Shipping Locations
• We offer shipping services within the Netherlands.
If you have any further questions or need assistance with shipping, feel free to contact us at info@like-new.nl. We’re happy to help!